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Terms of Service

Last Updated: 11/11/2024

1. Acceptance of Terms

  • By using Eroma Health ("Service"), you agree to be bound by these Terms of Service ("Terms").
  • If you do not agree, you may not access or use the Service.

2. Description of Service

  • Eroma Health provides a platform for users to manage health-related appointments, order test kits, and view results.
  • The Service is intended for informational purposes only and is not a substitute for professional medical advice.

3. Eligibility

  • You must be at least 18 years old to use the Service.
  • By using the Service, you represent that you meet this age requirement and are legally able to enter into this agreement.

4. User Accounts

  • Users must create an account to access certain features.
  • You are responsible for safeguarding your account information and agree not to share your login credentials or allow unauthorized access to your account.

5. Subscription and Payments

  • Some features of Eroma Health are only available through a subscription.
  • By subscribing, you agree to pay the subscription fees.
  • All payments are non-refundable unless stated otherwise.

6. Test Kits and Orders

  • Test kits ordered through Eroma Health are fulfilled by third-party vendors.
  • Eroma Health is not responsible for delays or issues in test kit fulfillment.

7. User Conduct

  • You agree to use the Service only for lawful purposes and in compliance with all applicable laws.
  • Any misuse, including fraudulent activities or unauthorized account access, may result in termination of your account.

8. Termination

  • We reserve the right to suspend or terminate your account for violations of these Terms or any other policies.
  • Termination of your account does not entitle you to a refund of subscription fees.

9. Limitation of Liability

  • Eroma Health is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to Terms

  • We may update these Terms from time to time.
  • The updated Terms will be posted on our website, and your continued use of the Service signifies your acceptance of the updated Terms.